EMC QLogic Guide d'installation télécharger pdf (Page 145)

Problems and solutions

143

Troubleshooting

Problem 7

When using SANsurfer 2.0.25 to update to BIOS 1.4x, you receive the

message as follows:

Incorrect BIOS file selected.

The selected BIOS file does not match the selected HBA type.

Check your file and try again.

Solution SANsurfer 2.0.25 does not support flashing the 1.4x BIOS, you need

to use the DOS FLASUTIL utility. This will be corrected in a future

SANsurfer release.

Problem 8

IBM eServer BladeCenter HS20 Fibre Channel Expansion Card

48P7061 may not update all HBA BIOS in the system when using

FLASUTIL.

Solution You may need to run FLASUTIL multiple times, and use /F to specify

specific HBAs to update. Refer to the FLASUTIL instructions for

further information.

Problem 9

Certain builds of SANsurfer running on Windows 2008 will cause

event ID 7030 to appear in the system even log.

Solution Windows 2008 no longer supports interactive services. The QLogic

QLManagement Agent for SANsurfer is an interactive service. This

event message, while annoying, is harmless to the functionality of the

software and operating system. EMC and QLogic do not recommend

removing the service as it may affect the HBA driver.

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EMC QLogic Guide d'installation Page 145